Alice Networks Ltd Privacy Policy
Scope: This policy applies to customers using or purchasing Alice Networks Ltd’s services or products.
Information Collection
- Personal Information: This includes email addresses, postal addresses, phone numbers, employee names, usernames, service types, marketing preferences, job titles, and any other information provided during service use.
- Transactional Information: For billing purposes, we collect Social Security Numbers, Tax Identification Numbers, and credit card information.
- Performance Data: Collected to enhance service performance and maintain network security.
- Passive Collection: Information is collected via cookies and similar technologies, capturing IP addresses, browser types, and web page visits.
Usage of Information
- Service Management: To manage and maintain our services, including billing and customer support.
- Service Improvement: To improve the usage experience of our services.
- Marketing and Communication: For marketing and communication purposes.
- Fraud Prevention: To prevent fraud and illegal activities.
- Legal Compliance: To comply with legal obligations and protect our rights.
Third-Party Sharing
Information is not sold but may be shared with law enforcement or regulatory bodies when legally required.
Data Retention
Information is retained as necessary for service provision, legal, tax, or regulatory reasons, and then deleted or anonymized.
EU Residents
Explicit consent is required for data collection. EU residents have the right to review, update, or delete personal information.
Children’s Privacy
Our services are not intended for children under 16.
Opt-Out
Users can unsubscribe from communications at any time.
Data Security
We employ regular security measures, including SSL technology, to protect personal information.
Contact Information
For privacy concerns or questions, contact Customer Service at [email protected] or [email protected].
Compliance
This policy adheres to the EU General Data Protection Regulation (GDPR).